Insights
Thoughts on voice AI, engineering, and building for India.
India's customer service industry is undergoing a seismic shift. Learn how AI voice agents are helping businesses scale their support operations across 12+ languages.
A deep dive into our architecture — from Gemini native audio streaming to WebSocket-based media pipelines — that powers conversations indistinguishable from human agents.
The unique challenges of building voice AI that handles code-switching, dialectal variations, and cultural nuances across India's linguistic diversity.
Our analysis of how Indian enterprises are adopting AI in customer-facing operations, based on data from 500+ companies across banking, healthcare, and e-commerce.
A practical guide to ensuring your AI voice agents comply with Indian telecom regulations, data protection laws, and consent requirements.